Breadcrumb Home For patients and visitors Patient guide Patient rights Patient ombudsman Patient Ombudsman Patient Ombudsman promotes patient rights. Patient Ombudsman: gives advice on matters related to the Patients' Act guides and assists in issues regarding the implementation of the Act on the Status and Rights of Patients and the Act on Patient injuries. For example, you can ask for help with objections, complaints, confidentiality issues and patient injury suspicions. distributes information about patient rights and instructs the patients to pursue their own interests by other legislative means. The Patient Ombudsman does not take a stand on medical decisions. Contact the Patient Ombudsmen Our telephone service Tel. 02 313 2399 Mon–Fri from 8.00 am to 3.30 pm. The Patient Ombudsman in turn answers the telephone. You can leave a call request during the opening hours of the service. Secure e-Messages Suomi.fi-messages You can send us a secure Suomi.fi e-Message. When you have logged into the service, select The Wellbeing services county of Southwest Finland as a recipient. Then select Patient Ombudsman as a service. How to use Suomi.fi messages (pdf 11.43 KB) (opens in new window, links to another website) Personal meetings Tyks Main hospital in Turku: on weekdays Tyks Loimaa hospital: the first Wednesday of every month Tyks Salo hospital: when required Tyks Vakka-Suomi hospital: the first Monday of every month. Please book a meeting in advance through our telephone service. Patient Ombudsmen If you want to reach a certain Patient Ombudsman, send a contact request to potilasasiamies@varha.fi. Please note that this email is not secure. Do not include confidential information in the e-mail. Patient Ombudsman Tiia Aaltonen Patient Ombudsman Maria Giers Patient Ombudsman Jenna Aittala Leading Patient Ombudsman (deputy) Hanna Sykkö You can contact Patient Ombudsman Annika Vuori in Salo on Mondays. Leading Patient Ombudsman Juhani Laine is absent for now. Read also Patient ombudsman service brochure (pdf 327.42 KB) (opens in new window, links to another website) Print this page