Breadcrumb Home For patients and visitors Patient guide Patient rights Patient Ombudsperson Patient Ombudsperson Patient Ombudsperson promotes patient rights. Patient Ombudspersonsgive advice on matters related to the Patients' Actguide in issues regarding the implementation of the Act on the Status and Rights of Patients and the Act on Patient injuries. For example, you can ask for advice with objections, complaints and patient injury suspicions.distribute information about patient rights and instruct the patients to pursue their own interests by other legislative meansassist patients in writing an objection if necessary.Patient Ombudspersons do not take a stand on medical decisions. Contact Patient Ombudspersons Our telephone service Tel. 02 313 2399 (line 1)Mon-Fre 9 am - 2 pmPatient Ombudsperson in turn answers the telephone. You can leave a call request during the opening hours of the service. We will return your call within two business days. e-Services Suomi.fi-messagesYou can send us a secure Suomi.fi e-Message. When you have logged into the service, select The Wellbeing services county of Southwest Finland as a recipient. Then select Patient Ombudsperson as a service.You can send forms, e.g. objections and data requests, with Varha's e-Service. How to use Suomi.fi messages (pdf 11.43 KB) (opens in new window, links to another website) Appointments If you need help with writing an objection, you can book an appointment. The appointments can be arranged in:Turku Monitori on Tuesdays and Thursdays (Aurakatu 8 near the Market Square)Tyks Salo hospital Tyks Vakka-Suomi hospital and Tyks Loimaa hospital if necessary.Appointments must be booked in advance. Patient Ombudspersons You can send us a contact request by e-mail: [email protected]. Please note that this email is not secure. Do not include confidential information in the e-mail.Patient Ombudsperson Tiia AaltonenPatient Ombudsperson Anu GrönvallPatient Ombudsperson Päivi ParjanenPatient Ombudsperson Airi SantalaPatient Ombudsperson Annika VuoriLeading Patient and Social Ombudsperson Hanna Sykkö Print this page